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Edited by: Kimberlee Leonard
 and Reviewed: Kimberlee Leonard

TriNet Review 2023: Pricing, Features & Alternatives

Author: | Oct 5, 2023

Editorial Note: We earn a commission from partner links on Go Sifter Advisor. Commissions do not affect our editors’ opinions or evaluations.

Whether you’re a small business owner or an HR professional seeking the best HR outsourcing options, this comprehensive TriNet review will provide you with valuable insights to help you make an informed decision. Join us as we explore TriNet’s offerings and uncover viable alternatives in the ever-evolving HR landscape.

TriNet is a Professional Employer Organization (PEO) that provides outsourced human resources, payroll, and employee benefits services to small and medium-sized businesses. Positioned as a top payroll software for small businesses in 2023, TriNet goes beyond payroll, encompassing applicant tracking, benefits administration, expense management, risk mitigation, and performance management capabilities. 

Additionally, TriNet includes a self-service portal. Through it, employees can easily raise HR queries or view and manage their payroll and personal information.

This in-depth TriNet review aids in determining if it’s the right HR solution for your business. It’s especially useful if you’re looking to avoid the complexities of managing an in-house HR team and are exploring HR functionality outsourcing. We dive deep, examine its pricing, features, and explore alternative solutions. 

Pros & Cons of TriNet Software


  • Extremely thorough and well-thought-out PEO solution
  • Simple process of Payroll
  • Easy-to-use web portal
  • Includes an expense management function


  • No clarity on pricing
  • New hires can’t confirm their employment status over the phone
  • Most benefits packages sourced only from large nationwide providers
  • Customer support needs improvement

When to Choose

Businesses of various sizes and industries can effectively utilize TriNet to streamline their HR operations, enhance employee management, and drive overall organizational success.

Small and Medium-Sized Businesses Without In-House HR Teams
TriNet is an ideal solution for businesses that don’t have HR professionals on board and would instead let a third-party service provider manage their HR functions. It is a feature-packed HR outsourcing solution that considers the needs of employers as well as employees.

Businesses That Offer Employees Various Benefits
With a host of benefits offered through partnerships with several recognized firms across the US, TriNet is perfect for organizations that wish to give their workforce affordable access to a broad range of benefits.

While TriNet is a robust HR solution, there are certain business scenarios where it may not be the ideal fit. Here are a few instances where TriNet may not be the most suitable solution:

Organizations That Just Need a No-Frills Payroll Solution
With a comprehensive set of capabilities and features, TriNet will probably be an expensive payroll solution. TriNet’s pricing structure may not align with the budget limitations of some businesses, particularly those operating with limited financial resources. Smaller organizations or startups with strict budget considerations may find more cost-effective alternatives.

Businesses That Require Personalized HR Support
TriNet leans heavily on its self-service portal and hence isn’t ideally suited for organizations looking for a personal touch. Businesses that already have well-established, specialized in-house HR departments with effective systems may not require the full range of services TriNet provides. In such cases, integrating TriNet into existing systems may create unnecessary complexity. 

TriNet Review: Top Features

Filing and paying taxesTriNet is equipped to file all necessary local, state, and federal payroll taxes automatically. TriNet also easily integrates with Intuit’s TurboTax product.
Compliance TriNet offers comprehensive support for worker’s compensation and claims management, along with OSHA compliance assistance.
OnboardingTriNet streamlines the onboarding process for newly hired employees with a convenient portal. Through the portal, employees can swiftly submit their paperwork and documentation, including electronic W-4 and I-9 forms, utilizing features such as onboarding workflows and electronic signatures.
Employee benefits managementTriNet offers diverse employee benefits, encompassing health, dental, and vision insurance, along with nontraditional coverage like home and pet insurance. Additionally, TriNet provides workers’ compensation insurance, commuter plans, 401(k) retirement plans, and various wellness programs.
Time TrackingTriNet simplifies time tracking and attendance for employees, allowing them to clock in and out effortlessly. Employers can monitor time off requests and overtime, track projects, manage schedules, and generate detailed attendance reports using TriNet’s comprehensive time tracking and attendance function.
Analytics and ReportingUsers have access to an integrated reporting system for payroll. Reports can be exported into various popular formats and can also be presented as metrics, charts, or graphics.
Customer supportTriNet provides live phone support on weekdays from 6 a.m. to midnight ET. Round-the-clock support is available through email and live chat.
AccessibilityTriNet, a cloud-based software, offers convenient accessibility from anywhere through its web portal and mobile application. No downloads are required to use the platform.
Ease of useTriNet features an intuitive and user-friendly interface, ensuring ease of use for both employers and employees.

TriNet Review: Pricing

Pricing details for TriNet are not readily available on their website. Interested individuals need to contact TriNet directly to obtain a customized quote. To obtain comprehensive pricing information, fill out the form on their Pricing page. This form requires details such as your name, job title, organization’s name, and contact information. They will then get in touch with you.

TriNet – Best Fit for Your Business?

TriNet emerges as an excellent choice for small to medium-sized businesses seeking a comprehensive PEO software solution. With a wide array of benefit options available, along with a user-friendly self-service web portal, employees can conveniently manage their HR information. This empowers them to address HR concerns at their own convenience.

Whether TriNet is the best fit for your business depends on several factors. TriNet offers comprehensive HR solutions, making it an ideal choice for small to medium-sized businesses. These solutions help streamline HR processes and provide access to a diverse range of benefits. If you appreciate a user-friendly self-service web portal, TriNet can be an excellent match.

However, it’s important to consider your specific business needs and preferences. If you require highly customized benefit options or prefer a more personalized approach from a PEO provider, alternative options may better suit your requirements. 

To make an informed decision, consider assessing your organization’s HR needs, budget, and desired level of flexibility. Furthermore, exploring alternative PEO providers and contacting TriNet for consultation can help you make the decision.

Frequently Asked Questions

Who are TriNet’s biggest competitors?

TriNet’s most significant competitors include other PEO providers as well as third-party service providers and software solutions that offer outsourced payroll, HR, and benefits functions. These include Justworks, ADP, Gusto, Paychex, and Zenefits.

Is TriNet a good PEO?
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