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Edited by: Kimberlee Leonard
 and Reviewed: Kimberlee Leonard

Roll by ADP Review: Is It Right for Your Business in 2023?

Author: | Sep 21, 2023

Editorial Note: We earn a commission from partner links on Go Sifter Advisor. Commissions do not affect our editors’ opinions or evaluations.

Roll by ADP is an easy-to-use, no-frills payroll solution aimed at small businesses with up to 100 employees. It is an uncomplicated software that features an innovative chat-based interface, making it extremely easy to run payroll with minimal data entry. 

ADP’s payroll app is designed to run simple payroll tasks and doesn’t offer HR or employee benefits management functions. It enables small business owners to run payroll through a mobile device with minimum effort, and can manage payments for full-time, part-time, and independently contracted workers. 

Quick View of Pros & Cons

pros

  • Extremely affordable payroll solution
  • Same-day or next-day direct deposits
  • Automated payroll tax filing and payment
  • Allows for unlimited pay runs
  • Suitable for paying employees as well as contractors
  • Smart alerts, chat-based guides, and AI-enabled error checks

cons

  • Most benefits packages sourced only from large nationwide providers
  • No time tracking: regular and overtime hours need to be manually entered
  • It may take a while to familiarize yourself with all the chat commands
  • No recruiting solutions or options for benefits administration
  • Limited integration; only works with the QuickBooks Online accounting software

Choosing the Right Solution

Within ADP’s range of HR and payroll solutions catered to diverse industries and business sizes, one option stands out: Roll by ADP. This particular solution is specifically designed to meet the needs of small business owners who are both tech-savvy and always on the go.

When to Choose

Using Roll by ADP’s mobile platform, processing payroll becomes as easy as engaging in a conversation with a payroll specialist who efficiently manages employee payments and more. By opting for ADP’s payroll solutions, you can rely on comprehensive compliance support, as well as access to services like new hire reporting and payroll tax filing. In summary, Roll by ADP is a perfect fit for:

Technologically adept & busy small business owners
The ADP payroll app is specifically designed to cater to the needs of busy business owners. It allows effortless onboarding of new hires, facilitating promotions, updating salaries, sending bonus payments, and paying employees—all through simple chat messages on mobile devices.

Solopreneurs seeking a reasonable payroll solution
Roll by ADP streamlines the payroll process for individuals, offering chat-based commands at a reasonable price of $29 per month plus $5 per employee. By typing “Run payroll,” users can rely on the mobile platform to calculate payments and deductions, detect any errors, and process next-day payments through direct deposit. ADP also takes care of payroll tax filings on behalf of the user.

Small family-owned businesses with uncomplicated payroll needs
For businesses that primarily require a payroll solution, Roll by ADP provides efficient tools for paying both employees and contractors. It accommodates multiple pay schedules, handles garnishments, and ensures smooth year-end W-2 reporting. Additionally, users can choose between fixed amounts or hourly rates when paying contractors.

While the ADP payroll app offers several benefits for certain types of businesses, there are cases where it may not be the ideal solution. Here are a few specific scenarios where other alternatives might better suit the needs of businesses.

Companies that require timekeeping tools and have more than 10 employees
While Roll by ADP provides a fast and innovative way to pay employees through its chat-based app, it lacks time-tracking capabilities. This means you must manually enter the regular and overtime hours for your employees, which can be inconvenient and time-consuming, especially for businesses with a large team or predominantly hourly staff. For more suitable options, we recommend referring to our comprehensive guide on the best small business payroll software.

Businesses seeking robust HR, payroll, and benefits solutions
Although the ADP payroll app offers efficient payroll tools, its HR functionalities are fairly basic. If you’re looking for a comprehensive HR platform, we suggest exploring other ADP products, such as ADP Run. ADP Run provides various HR and payroll solutions, including access to employee benefits options and HR advisers who can offer expert guidance.

Employers requiring extensive third-party integrations
One drawback of Roll by ADP is its limited integration capabilities with third-party software.

Roll By ADP: Deciding Factors

Price$29 monthly base fee plus $5 per employee per month
Filing and paying taxesRoll by ADP automatically calculates, files, and pays all necessary local, state, and federal taxes
Employee benefits managementRoll by ADP is only equipped to make automatic deductions for retirement and benefit plans
Customer supportRound-the-clock live chat support can be accessed through the Roll by ADP app
AccessibilityRoll by ADP can be accessed from any hand-help device through its mobile application
Ease of useThe mobile chat-based app is user-friendly and requires no special training. It involves minimal data entry to run payroll efficiently. Additionally, employees and contracted workers can conveniently access, and download pay slips and forms, manage banking information, and view tax statements directly through the app.

Pricing and Features

The ADP payroll app is available for a monthly subscription charge of $29, with an additional $5 per employee/contractor per month. Notably, it offers a free three-month trial period, allowing users to explore its capabilities risk-free. Key features of the app include unlimited payroll runs for employees and contractors nationwide, encompassing automatic local, state, and federal payroll tax calculation and payment. 

Furthermore, the software provides flexibility by offering the choice between same-day company checks or next-day direct deposit payments. It effectively manages various deductions, such as benefits, retirement plans, and garnishments. Additionally, the app includes provisions for handling off-cycle payments, allowing for bonuses, final payouts, and independent contractor payments.

Roll by ADP: Customer Service

In addition to providing a range of features, the ADP payroll app offers round-the-clock live chat support for customers. This ensures that assistance is readily available whenever needed. Moreover, customers can access detailed chat-based guides and FAQs, further enhancing their understanding and resolving common queries. 

New users can take advantage of the app’s online wizard, which guides them through the relatively simple setup process. This ensures a seamless onboarding experience.

Is Roll By ADP Worth It? – The Final Verdict

Roll by ADP suits tech-savvy small business owners and solopreneurs with straightforward payroll needs. The software provides competitive pricing and employs an innovative chat-based interface. This interface enables users to efficiently run payroll, onboard new employees, process off-cycle payments, and update salaries.

To ensure a smooth user experience, detailed user guides are provided to help newcomers navigate the various commands and features. Additionally, the software offers a risk-free three-month trial period, giving you the opportunity to test its basic functionality and determine if it meets your specific requirements.

Frequently Asked Questions for Roll by ADP

How does Roll by ADP work?

Operating through a chat-based interface, Roll by ADP enables users to perform payroll tasks by typing commands and messages. With mobile accessibility, users can conveniently manage payroll from their mobile devices. The software automates payroll calculations, encompassing wages, deductions, and taxes. 

For employee payments, Roll by ADP facilitates direct deposit, ensuring next-day payment processing. ADP also provides compliance support, including services such as new hire reporting and payroll tax filing. User guides and customer support are readily available to assist users throughout their payroll management journey.

Is Roll by ADP free?
How long does it take ADP to process payroll?
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