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Edited by: Kimberlee Leonard
 and Reviewed: Kimberlee Leonard

Justworks Review: Is It the Right PEO for Your Business?

Author: | Sep 12, 2023

Editorial Note: We earn a commission from partner links on Go Sifter Advisor. Commissions do not affect our editors’ opinions or evaluations.

This JustWorks review will cover all the ins and outs of the HR software platform that monitors and safely keeps all your company’s data stored in the cloud. Its human resource capabilities include payroll, benefits, healthcare enrollment, hiring, and staff directories. Our JustWorks review will help you decide if it is the right professional employee organization (PEO) tool for your company.

Justworks Review: Pros and Cons

pros

  • Variety of benefits.
  • Affordable pricing.
  • Outstanding customer service.

cons

  • No e-sign functionality.
  • Product set does not match competitors.
  • Justworks pricing can be higher than other PEOs.

Justworks Review: When To Use

For small to medium sized teams. Justworks pricing is optimal for companies that are just starting out or beginning to grow in order to get the best selection of perks.

When you cannot afford in-house HR. PEO Justworks allows your small business to get the human resource support and organization of a large company for a fraction of the price.

During insurance shopping. Our Justworks review highlights that the PEO has insurance plans covering workers compensation and liability for you and your company.

Getting advice from consultants. If you are having trouble with the software  or need more information outside of our Justworks review, they have real-life consultants on hand to answer all your questions.

Justworks Review: When To Use Something Else

You need to sign documents online. Several Justworks reviews have pointed out that the lack of e-sign functionality can be frustrating and time consuming with Justworks.

Budget cannot afford this type of PEO. Justworks pricing is good, but it is not the lowest on the market. Read more of our Justworks PEO review before putting your money on the line.

Company has larger needs in terms of benefits. While there is a robust offering of perks and benefits for smaller scale companies, your company might be getting bigger and need more than Justworks can offer.

Justwork Review: Deciding Factors

PriceFor 49 employees or less:

Basic Plan: $59 per employee monthly for first 49 employees.
Plus Plan: $99 per employee monthly for first 49 employees.

For 50 or more employees:

Basic Plan: $49 per employee monthly for 50+ employees.
Plus Plan: $89 per employee monthly for 50+ employees.
Maximum Number of UsersThe Justworks pricing for Basic and Plus plans all hinge on if your company has 50 or more employees, but there is no maximum number of users.
Ease Of Sharing With AccountantsGreat. Only strike against the PEO Justworks mobile app is the lack of features for employers.
ScalabilityExcellent. As long as your company stays mid-range, Justworks reviews show that their HR storeware is great for businesses that have under 25 employees, as well as those with over 175 people on staff.
Ease Of UseExcellent. Justworks PEO offers a very intuitive user interface that simplifies and tracks the process of managing employee benefits. The average Justworks review from users highlight the automation for workers’ compensation, payroll tax filings, and employer practices liability insurance processes.

Justworks Pricing and Features

Our Justworks review aims to breakdown the two tiers of pricing offered for businesses, based on their employee headcount.

Justworks pricing for a Basic Plan:

  • $59 per employee monthly for companies with less than 49 people on staff. 
  • $49 per employee monthly for companies with more than people on staff. 

This Basic plan at any scale includes payroll services, 24/7 customer support, self-serve onboarding options, as well as tax filing and management capabilities for workers’ comp insurance, 401(k) and additional employee benefits.

Justworks pricing for a Plus Plan:

  • $99 per employee monthly for companies with less than 49 people on staff. 
  • $89 per employee monthly for companies with more than people on staff. 

Along with all the tools of the Basic Plan, PEO Justworks’ next level offers functionality features for medical, dental and vision insurance, health savings accounts (HSAs) and COBRA insurance. Federal and state compliance, including harassment prevention training, are also available under this plan.

Justworks Advantages & Disadvantages

As with any Justworks review there are pluses and minuses to highlight so you can make the right choice for your company’s needs. Here is our Justworks review breakdown of all the pros and cons that come with this system.

Advantages:

There is a large selection of benefits to choose from with Justworks. Their pricing is among the most affordable options available. They are known for their top-rated customer service. The interface is easy to access, learn, and use.

Disadvantages:

The Justworks Reports provide minimal details and offer limited functionality options. The integration capability is restricted. The time off calculator fails to consider all factors of paid time off (PTO).

Justworks Customer Service

When users are in need of some additional support they know that Justworks customer service is ranked as some of the best. The 24/7 access allows Justworks customers to ask questions, receive help, and troubleshoot whenever they need it. Justworks reviews often highlight the customer service as one of the best attributes of the software. It’s available via phone, email, live chat, Slack and even through text.

Justworks Integration

Pick a Justworks review and chances are it outlines that this HR software’s third-party integrations are there, yet far from robust. While it syncs with some of the most well-known accounting software like Xero and Quickbooks, it has a harder time with smaller names in the game. Overall, Justworks reviews note that the integration works well but only with a limited number of popular platforms.

Is Justworks Worth It? The Final Verdict:

What is Justworks at the end of the day and how might it work for your small business? This Justworks review ranks it as an outstanding PEO for a growing company. Justworks pricing makes it affordable for small businesses on a budget while providing excellent support in the areas of payroll, HR, benefits, and more.

FAQs

Is Justworks com legit?

Yes, Justworks is a highly functional and easy to use HR software for small businesses.

How much does Justworks cost per employee?
How long does Justworks take to pay?
How does Justworks payroll work?
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